1. Please note: We are an ONLINE party shop, all orders need to be placed online. 
    We do not have a physical walk-in store. Please place your order  via 
    info@kidzcardz.co.za or on our website

  2. Bookings will only be confirmed after receipt of proof of full payment into bank account
  3. Please Cancel your Order should you decide not to take it
  4. All generic licensed character party accessories take 5 - 7 working days to dispatch as it needs to be ordered from our supplier. And is strictly stock dependent. 
  5. Piñatas come with a free buster, blind fold and 200 small toffees. It has a flap for you to add more sweets or party favors. 
  6. Should an order be cancelled, some payments made are not refundable after labels have been printed and/or images released.
  7. Although all care is taken, Kidz Cardz will not be held responsible for any injury or harm to any child / person whilst using our products
  8. Please ensure you send a high resolution photo we will not be held responsible for bad quality prints due to a bad quality photo.
  9. Orders take 5 - 7 working days to complete once payment reflects and artwork approved. Delivery takes 2 - 4 working days depending on your location. Large Orders and orders placed in a time when the shop is receiving a high volume of orders can take up to 10 working days, rest assured that your order will be delivered before the party date specified on the invoice.
  10. Party Pack fillings are subject to stock availability, we have the right to replace a item of same value should listed item be out of stock with our Suppliers.
  11. Our Delivery Fees are calculated for 1 box or 1 Courier bag should your order be more than one box/Courier bag we have the right to charge you extra for delivery. We deliver nationwide in South Africa only.
  12. We cannot remove our logo from our designs due to fraud. Our designs are copyrighted.
  13.  We will not be held responsible for any errors on Labels once the proof has been accepted and approved in writing.
  14. The customer shall assume responsibility for all courier and transport costs..
  15. All party boxes (empty or filled) will be sent flattened as it is too fragile for road freight. All Buckets will be packed and received filled.
  16. One Free Design per customer per product. Free design does not include the following (Photo editing, logo redesign or multiple designs it's one free design per product. This excludes stickers)
  17. Proofs are considered a service and are a part of your order. Due to the time involved in personalizing the layout, it will only be started after your order is placed and paid. 


If there is a problem with your order(lost, stolen or damaged by the courier company), please let me know immediately so that we can assist in replacing your order asap.

Due to the nature of digital files and the design work involved, NO REFUNDS will be issued once an order has been completed. Orders are typically being worked on from the minute they come in and orders may not be cancelled, or personalization changed, once work begins. 

Designs are free only if you take the product + the sticker. If you require stickers only you will be charged a design fee per design. 

I reserve the right to refuse or cancel any orders to those who are not respectful and have demonstrated offending, tumultuous or impolite behavior at any point during the process. Orders will be cancelled if you are a competitor or if I have received suspicious emails that I deem fraudulent in any way.

Colors may vary from one computer monitor to another, quality of printer used as well as the many different types or brands of paper and ink your're printing with. Kidz Cardz is not responsible for the resulting color variations due to the many variables involved. 

Keep in mind that if Kidz Cardz sends you a digital file to have printed then it is solely the responsibility of the buyer. Once printed, If any of the files look different in anyway from how the files emailed to you 'view', that's a technical issue with your printing vendor -NOT- the file sent to you. (ie: The file views crisply but prints blurry or pixelated.) 

If your design comes with a photo, please send a high-resolution format straight from your camera with NO CROPPING OR REDUCTION in size.

I work with {{huge}} high resolution files that require large photos. Small photos will blur when enlarging to fit the template and print blurry as well.

If the photo is not submitted at time of purchase it will be included in your free round of revisions after the jpeg file has been emailed to you.

We print with a Vinyl Plotter which tends to print a bit darker so please make sure the photo is not dark.

Our Stickers are high quality waterproof vinyl.

• Please make sure your child is as close to the center of the photo as possible as there needs to be space off to the left of him/her. I will crop the photo for you. 

• Please don't send in a close-up shot of your child as they tend to consume at least half of the invitation just to show the face and there needs to be space off to the left and right of him/her to properly fill the photo area as not all photo placement areas are perfectly square. If you mention in your order notes that you'd like for me to zoom in on the photo, I will gladly crop the photo for you. 

 • If sending in a photo where your child is holding balloons or stuffed animals/characters, please ensure that the plushies are on, or right next to, your child so they'll show on the design in the limited space provided. I will crop the photo for you. 

Please note all items are for PERSONAL USE ONLY. File sharing, distributing, or selling the designs, or ANY elements within them, in any other format including templates, websites, brochures, and advertising or on any products is strictly prohibited. When purchasing a product you agree to use the designs for personal use only. Commercial use is not allowed. 

IMAGES AND DESIGNS were created by Elizna Denysschen for Kidz Cardz & Party Buckets (PTY) LTD and are protected under domestic and international copyright laws (aside from licensed character images or trademarks) according to 17 U.S.C. Section 501. Any licensed images of characters used in the designs are free and not being sold. Character copyright is held by original owner. (Digitally reproduced or interpreted licensed characters cannot be shared, distributed or sold and limited rights are not transferable to anyone for any reason.) Designs are intended for ONE TIME use only. Your purchase is for the labor and time involved in creating your child's customizations.

© Kidz Cardz & Party Buckets (PTY) LTD. All Rights Reserved.

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072 584 7083